Assistant Sous Chef - Peruvian Cuisine

Job Description

JOB SUMMARYEntrylevel management position that is responsible for the daily operations inRestaurants/Bars. Position assists withmenu planning, maintains sanitation standards, assists servers and hosts on thefloor during peak meal periods and supervises Restaurants/Bars and Room ServiceDepartments, where applicable. Responsibilitiesinclude ensuring guest and associate satisfaction while maintaining theoperating budget. Accountable to ensurestandards and legal obligations are followed.SCOPE / BUSINESS CONTEXT? A Full Time position based at JW Marriott MarquisDubai.? Number of Direct Reports Based on operations? Titles of Direct Reports Supervisor and belowCANDIDATE PROFILEExperience:? Minimum of 2-year experience ofa similar position within a five star hotelEducation or Certification? High school diploma or GED; 4 years experiencein the food and beverage, culinary, or related professional area.OR? 2-year degree from an accredited university inFood Service Management, Hotel and Restaurant Management, Hospitality, BusinessAdministration, or related major; 2 years experience in the food and beverage,culinary, or related professional area.OTHERSafety and Security? Reportwork related accidents, or other injuries immediately upon occurrence tomanager/supervisor.? Followcompany and department safety and security policies and procedures to ensure aclean, safe, and secure environment.? NotifyLoss Prevention/Security of any guest reports of theft.Policies and Procedures? Followcompany, hotel and department policies and procedures.? Follows Marriott International Hotels LimitedRegional Office policies and procedures? Protectthe privacy and security of guests and coworkers.? Maintainconfidentiality of proprietary materials and information.? Ensureuniform, nametags, and personal appearance are clean, hygienic, professionaland in compliance with company policies and procedures.? Protectcompany tools, equipment, machines, or other assets in accordance with companypolicies and procedures.? Performother reasonable job duties as requested by Supervisors and Management.? Workinghours as required to do your job but normally not less than 48 hours per week.Guest Relations? Activelylisten and respond positively to guest questions, concerns, and requests usingbrand or property specific process (e.g., LEARN, JW Symphony of Service) toresolve issues, delight, and build trust.? Assistother employees to ensure proper coverage and prompt guest service.? Anticipateguests' service needs, including asking questions of guests to betterunderstand their needs and watching/listening to guest preferences and actingon them whenever possible.? Addressguests' service needs in a professional, positive, and timely manner.? Engageguests in conversation regarding their stay, property services, and areaattractions/offerings.? Thankguests with genuine appreciation and provide a fond farewell.? Welcomeand acknowledge each and every guest with a smile, eye contact, and a friendlyverbal greeting, using the guest's name when possible.? Supplyguests/residents with directions and information regarding property amenities,services, and hours of operation, and local areas of interest and activities.Communication? Answertelephones using appropriate etiquette including answering the phone within 3rings, answering with a smile in one's voice, using the callers' name,transferring calls to appropriate person/department, requesting permissionbefore placing the caller on hold, taking and relaying messages, and allowingthe caller to end the call.? Speakto guests and co-workers using clear, appropriate and professional language.? Talkwith and listen to other employees to effectively exchange information.Working with Others? Supportall co-workers and treat them with dignity and respect.? Handlesensitive issues with employees and/or guests with tact, respect, diplomacy,and confidentiality. Develop and maintain positive and productive workingrelationships with other employees and departments.? Partnerwith and assist others to promote an environment of teamwork and achieve commongoals.Quality Assurance/Quality Improvement? Complywith quality assurance expectations and standards, e.g. GuestVoice and JWMarriott Brand Standard Audit.Physical Tasks? Enterand locate work-related information using computers and/or point of salesystems.? Stand,sit, or walk for an extended period of time or for an entire work shift.? Readand visually verify information in a variety of formats (e.g., small print).? Move,lift, carry, push, pull, and place objects weighing less than or equal to 10pounds without assistance.

Keyskills :
Sous Chef