Application Support Specialist

Job Description

Job Purpose (Why does the job exist? What is the value delivered by the job holder to the unit?)Understanding functional specification doc Design solution of the component Development in TIBCO Business Works EMS Setup and configuration Deployment in TIBCO admin Knowledge in RV SSL certificate configuration XSD/XML creation REST/Jason knowledge Development on Store Procedure Knowledge on Oracle and DB2 Java code debug and knowledge Debugging and fixing issues raised in productionJob Content (List Deliverables, Performance Measures and Main Tasks) Key Deliverables Performance Measures Main Tasks Support TIBCO production environment with maximum efficiency and productivity. Tibco system availability and minimal incidents pertaining to the same. ? EMS Setup and configuration ? Deployment in TIBCO admin ? Knowledge in RV ? SSL certificate configuration ? XSD/XML creation ? Development on Store Procedure ? Knowledge on Oracle and DB2 ? Java code debug and knowledge.Key Internal and External Interfaces and Committee Memberships Interface (Int/Ext) Reason Interface (Int/Ext) Reason Group IT Production support DR activities Project post go live supportJob Dimensions (a) List of Annual Profit/revenue/cost/volumes/portfolio directly controlled or influenced by the job (b) Total number of employees managed (directly and indirectly) by job holder (c) Any other key aspects relevant to the job e.g. markets covered, products managed Job Dimension Value/Description Understanding functional specification doc Design solution of the component Development in TIBCO Business Works EMS Setup and configuration Deployment in TIBCO admin Knowledge in RV SSL certificate configuration XSD/XML creation REST/Jason knowledge Development on Store Procedure Knowledge on Oracle and DB2 Java code debug and knowledge Debugging and fixing issues raised in production Manage multiple support activities and project deploymentsPerson Specifications (required to carry out the job, not what the current or recommended incumbent possesses)Description of Knowledge / Skill etc.State whether Desirable or EssentialJob Knowledge Strong understanding of TIBCO application EssentialSkillsTechnical & Professional Knowledge and understanding of high level technical application and architecture design EssentialSkillsManagerial & Leadership Personal impact in terms of influencing,coaching and communication skills EssentialBehaviours Strong analytical and problem solving skills. Expertise in investigation/resolution and relevant communications with Business. Team Player EssentialPrior work experience required 5 Years EssentialEducation and/or professional qualification Bachelors/ IT Degree / MCA EssentialAny professional certification required ITIL DesirableRequirementsJob Purpose (Why does the job exist? What is the value delivered by the job holder to the unit?)Understanding functional specification doc Design solution of the component Development in TIBCO Business Works EMS Setup and configuration Deployment in TIBCO admin Knowledge in RV SSL certificate configuration XSD/XML creation REST/Jason knowledge Development on Store Procedure Knowledge on Oracle and DB2 Java code debug and knowledge Debugging and fixing issues raised in productionJob Content (List Deliverables, Performance Measures and Main Tasks) Key Deliverables Performance Measures Main Tasks Support TIBCO production environment with maximum efficiency and productivity. Tibco system availability and minimal incidents pertaining to the same. ? EMS Setup and configuration ? Deployment in TIBCO admin ? Knowledge in RV ? SSL certificate configuration ? XSD/XML creation ? Development on Store Proce

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