| Job Location | Dubai - United Arab Emirates |
| Education | Bachelor of Technology/Engineering(Computers). |
| Salary | Not Mentioned |
| Industry | Banking / Financial Services / Broking |
| Functional Area | Not Mentioned |
JOB PURPOSEThe responsibility of this position will entail first level support for T24 Application related issues.KEY RESPONSIBILITIESAct as first level support for T24 application?Ensure proper working of live system without interrupting any services to customers.?Support T24 Production environment and all related processes.?Understand Production issues, analyse, resolve within stipulated time frame and act as required.?Job will entail understanding the business needs and requirements, as well as functional specifications.?Perform day to day operations and processes to support smooth business operation.?Participate in roll out of Business changes/ projects.?Meet targets set by the team lead and work continuously to enable ITD to meet its goal.?To ensure resolutions are documented in HelpDesk / Support Run Guide.?Participate in BCP, DR Validation, and Internal/External Audits.?To ensure safety, security and integrity of enterprise data.?To ensure satisfactory audit ratings through strict adherence of policies, processes and procedures.
Keyskills :
Analyst ? T24 Support
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