Manage daily studio operations, including opening and closing procedures.
Handle client communications via WhatsApp, email, social media, and phone calls.
Schedule classes, appointments, and manage instructor calendars using studio software.
Welcome clients, provide orientation, and handle client inquiries proactively.
Actively promote and sell memberships, packages, and special offers.
Monitor attendance and follow up with inactive clients.
Maintain cleanliness and organization of reception and studio areas.
Process payments, billing, and maintain accurate financial records.
Assist in preparing promotional materials and organizing studio events.
Training Period:Duration: 2 weeksObjectives: Learn studio policies, software (Mindbody/ClassPass), customer management, sales strategies, and operational protocols.Evaluation: Performance reviewed after training to determine readiness for permanent role.Salary and Benefits:Training Period: AED 3,000 per monthPost-training Salary: AED 4,000 per monthCommission: 5% on all sales generated by the administrator (memberships, packages, additional services)Opportunity for salary review after 6 months based on performanceEmployee discount on studio classesHiring Process:
Application Review: Initial CV screening.
Phone Interview: Short interview assessing communication skills.
In-person Interview: Detailed evaluation of administrative capabilities, sales skills, and personality fit.
Training Period (Trial): 2-week paid training for selected candidates.
Final Evaluation: Review performance during training; successful candidates receive an official employment offer.
