Administrative Support: Provide general administrative support to the office team, including scheduling meetings, handling correspondence, and managing calendars.
Data Management: Manage client and vendor databases, ensuring all records are up-to-date and accurate.
Document Preparation: Prepare documents, reports, and presentations for internal and external use.
Customer Service: Serve as the first point of contact for clients, vendors, and visitors, providing excellent customer service and directing inquiries to the appropriate team members.
Event Coordination Support: Assist the event management team with logistical planning, venue booking, and coordination of event details.
Communication Management: Manage incoming and outgoing communications, including phone calls, emails, and mail.
Lead Generation: Conduct outbound calls to potential clients to generate leads and set up meetings for the sales team.
Client Outreach: Contact existing and potential clients to inform them about new services, promotions, and upcoming events.
Market Research: Conduct market research to identify new business opportunities and understand client needs.
Database Management: Maintain and update the client database with accurate information and track all communications.
Feedback Collection: Gather feedback from clients post-events to assess satisfaction and identify areas for improvement.
Marketing Campaigns: Assist in planning and executing marketing campaigns, including email blasts, social media posts, and promotional calls.
Follow-Up Calls: Conduct follow-up calls to potential clients after marketing campaigns to gauge interest and answer any questions.
Sales Support: Support the sales team by preparing proposals, presentations, and other marketing materials as needed.
Reporting: Prepare regular reports on calling activities, lead generation, and client feedback for management review.
