Implement an accurate database that is aligned with Gym Management Software CRM and filing system to maintain records of all membership documents.
Train and audit front office team on new processes and all department checklist
Implement Front of office management policies, systems, processes and procedures for all business requirements while delivering a quality service to customers in line with the operational management strategy.
Develops and implements an ongoing process for problem-solving that includes maintaining a log of all member/general issues and ensuring effective communication and closure of issues
