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Admin/Customer services (Emirati)

2.00 to 5.00 Years   Dubai, United Arab Emirates   26 Oct, 2019
Job LocationDubai, United Arab Emirates
EducationCertification / diploma
SalaryNot Mentioned
IndustryConstruction & Building
Functional AreaNot Mentioned

Job Description

Responsibilities:

  • Manage the CRM database and make sure all customer details are update and accurate.
  • Assist the Marketing Manager is the marketing plans.
  • Develop and execute new plans to explore alternative marketing solutions to increase brand awareness among target customers.
  • Handle customer complaints and resolve them.
  • Analysis and reporting on campaigns effectiveness in terms of traffic, acquisition, retention revenue.
  • Identifying areas for improvement and making recommendations.
  • Consolidation and Analysis of Sales reports to enhance customer retention and loyalty.
  • Management and compilation of project management documentation

Keyskills :
CRM software Customer Support Customer Service Administration

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