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Accounts Assistant

2.00 to 3.00 Years   Dubai, United Arab Emirates   27 Apr, 2022
OTT INFOTECH
5 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$3,000 - $4,000
IndustryIT Services
Functional AreaNot Mentioned

Job Description

  • Manage large amounts of email and live chat from users based in others countries.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Identify and assess customers? issue and provide solution according to company standards
  • Generate sales leads by cross selling to customer with updated/ promotion package
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Take the extra mile to engage customers

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