Account Manager ? Industry Segment, UAE

Job Description

At Hitachi Energy our purpose is advancing a sustainable? energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great InnovationYou as an Account Manager -Industry Segment, will be part of Power Grids business based in Dubai, United Arab Emirates and reporting to Country LSM Manager. To position Hitachi Energy as reputable and reliable engineering company among its clients and increase sales and Hitachi Energy?s market share in Industries segments.Your responsibilities* Participates with the sales manager in the development of sales strategies for account by providing the customer?s current business and long-term plans.* Defines and proposes sales targets and growth margins for the account and ensures their achievement with a structured follow-up process. Supports both overall & business unit specific sales targets, account coverage, & customer satisfaction targets for the account; takes accountability for the monthly, quarterly, & annual results on the overall account or the specifically assigned product lines (per the direction of the Sales Manager).* Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each solution element. Proposes recovery plans in case of potential order shortfalls.* Establishes and develops account relationships based on a defined strategy. Manages meaningful customer engagements with support from lines of business; acts as focal point for problem resolution while monitoring the successful close out of issues & actions; and demonstrates ability to build lasting, trusting, & widespread relationships across the customer?s organization. * Monitors competitors? activity with each account and ensures that appropriate response strategies are formulated and implemented. * Develops / maintains detailed understanding of the customer?s business strategy, purchasing behavior, & organizational structure (including customer needs, regulatory drivers, threats, economic trends, & competition); and provides insight to customers by providing knowledge to guide customers as they navigate alternatives* Understand market dynamics & macroeconomic influencers; maintain awareness of competitors? activity with each potential & existing account and ensure that appropriate response strategies are formulated & implemented (including, but not limited to, technical & commercial feedback in accordance with Hitachi Energy?s ethics & compliance guidelines). * Participates with sales management, co-workers, & business unit leadership to develop & execute account plans; delivers new insights and connects experts to the customer while respectfully challenging the status quo; actively engages in critical project touch points, anticipate the need for intervention & escalation, and take action to initiate such communication. * Coordinates the use of internal and/or external resources to introduce meaningful concepts & solutions for the customer; this may include trade show / exposition attendance, Account Manager-initiated customer entertainment activities, executive round tables, and/or organizing more technology-specific events for your customers.* Enters & maintains relevant sales data into appropriate databases & systems* This position requires the ability to develop sales strategies with businesses, provide insight to customers by navigating options & alternatives, and coordinate activities involving multiple functions across a variety of businesses.* Strong analytical and communication skills are required to determine, evaluate, and report reasons for success or failure of sales efforts, anticipate market changes, and forecast / communicate changes in customers buying patterns & product requirements.* Ability to manage multiple projects while remaining organized & strategic to carry out the sales account plans.* Successful candidate must have an understanding of customer and company?s organizational structure, as well as strong business acumen / sense to determine when escalation is required.* Anticipates roadblocks and alerts internal & external stakeholders appropriately.* Lives core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.Your background* Bachelor?s degree in an engineering-related field is preferred.* 3-5 years of experience in marketing and sales.* Strong knowledge and experience in the commercial terms & conditions.* High level of negotiation skills.* Well networked.* Good Overall products knowledge.* Extensive knowledge of MS Office, MS project.* Good in networking, flexibility and team building capabilities.* High degree of initiative, proactiveness and solution oriented work style.* Languages: English, Arabic (preferred) Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world?s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 38,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com #L1-MEA1Publication date2022-05-18Reference NumberAE53146337_E1 Location Dubai, Dubay, Utd.Arab Emir. Type of role Professionals ( > 2 years of work experience) Job posting** Dubai, Dubay, Utd.Arab Emir. Marketing Professionals ( > 2 years of work experience) Job posting** Dubai, Dubay, Utd.Arab Emir. Procurement & Logistics Senior professionals ( > 5 years of work experience)Privacy Preference Center Manage Consent PreferencesAlways ActiveGoogle AnalyticsI consent to the use of Google Analytics and the transfer of my personal data to non-EU countries for which the European Commission has not granted an adequacy decision, including to Google LLC in the U.S.

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