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Account Manager (Chinese Speaker)

1.00 to 10.00 Years   Dubai, United Arab Emirates   07 Jul, 2022
Huspy
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

About usHuspy is on a mission to improve the home buying ecosystem for everyone through convenience, clarity, and care.We believe buying a home should be something to celebrate.Getting your own home is a high point in our lives, we want to build an experience that matches that feeling ? without the hassle. Thats why our mission is to simplify the home buying process and make it an actual enjoyable moment for everyone.As an Account Manager (Chinese Speaker) at Huspy, youll be part of a fast-paced and growing team of growth, operations, and sales.Responsibilities:

  • Keep agencies in their portfolio engaged and be the first point of contact for any mortgage related queries
  • Agency onboarding presentation
  • Regular visits. Constantly keeping in touch with agents and agencies to ensure leads referrals
  • Build relationship and trust with agents and agencies
  • Give feedback and updates about referrals to agents
  • Teach agents how to choose better referrals to send to Huspy
  • Organize engagement events
  • Attend open houses, Real Estate events and workshops hosted by agency partners
  • Keep CRM record of all interactions with agencies in their portfolio (meetings, important to know information about the agency or agent)
  • Assist the clients and overlook mortgage process end to end
  • Get in touch with clients to understand if they are eligible for a mortgage (qualification calls). If the client is not eligible, be able to advise the clients on what would be the best way to proceed (what they are missing and steps they need to take in order to be eligible for mortgage)
  • Register everything on CRM, collect necessary documents from clients to start mortgage application, submit docs in CRM to Operations team and follow up about clients portfolio in CRM and with Operations team
  • Help with new hires onboarding and ramp up time
  • Filter the pressure that comes from the clients and help the company to address issues in the most professional way
  • Source new agencies whenever possible
  • On the cultural side we expect Account Managers to collaborate with other teams, think outside of the box on resolving obstacles that they might face, be compassionate and supportive when team members need support in learning and understanding the processes
Good to have:
  • Experience in startups
  • Previous experience with home loan/mortgages
  • Previous experience with customer management
Sounds like you? Apply below!

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