Account Manager

Job Description

Our client is now recruiting for an?Account ManagerPOSITION BACKGROUND:Work at the agency as part of the Account management department and supervise senior account executives and account executives in collaboration with other agency departments to manage specific client accounts, their day-to-day operations, budgeting, administration and planning.REPORTING STRUCTURE AND HIERARCHY:? Reporting to Senior Account Manager / Account Director? Working with the following departments:o Account management at all levelso Creative department at all levelso Media departmento IT departmento Production teamo Third party service providersBUSINESS RELATIONSHIPS:The work of an Account Manager involves building and maintaining close business relationships with internal and external stakeholders in order to balance the requirements of the Client and the Agency.Internal Relationship building requirements:? Proactively contribute ideas and solutions to projects? Regularly make recommendations on project progress and improvement? Work with project team to effectively complete scope of work to Client?s standards and as per contractual obligations? Demonstrate ability to handle problems and crises.? Work well with and demonstrate respect for colleagues at all levels and contribute to a positive work environment.? Demonstrate ability to work individually and with a teamExternal Relationship building requirements:? Professionally coordinate the requirements of the Client to deliver marketing services on time? Attend new business meetings and follow up on internal communication? Participate in planning meetings with clients and contribute ideas to the overall strategy? Present creative ideas to Client? Provide coaching/training to junior account management staffPERSON SPECIFICATIONPart of the success of the company is its diverse family oriented environment supported by highly motivated people who work here and their enthusiasm for marketing.? We recruit individuals whose honesty, integrity, innovative and creative approach to problem solving makes them stand out.? We expect you to be proactive in your efforts, committed to getting things done in an organized fashion and behave professionally at all times as a representative of the Agency.? Dealing with constant pressure and unexpected variables, the Account Manager / Senior Account Manager is expected to behave in a decisive manner, accept supervision from his/her seniors and continually find ways to motivate his/her team to perform required objectives.? There is no place for egos in this position and honesty and integrity is a minimum standard.? Ownership of mistakes is expected and the ability to creatively solve problems is an added plus.? Senior Account Managers are expected to provide similar responsibilities as Account Managers but with an added level of account planning and milt-tasking.KEY RESPONSIBILITIES:Acts as primary point-of-contact for Client? Act as primary link between all agency stakeholders and departments (creative, senior management, planning, media, production, etc);? Leads day-to-day management and optimization of client campaigns? Demonstrates working knowledge of each area of agency?s resources? Proactively finds new ways to build the client?s business and grow accounts? Masters and maintains vast knowledge of clients business, competition, and latest industry news and trends? Monitors agency/client budgets and revenue process for accuracy and timeliness? Coordinates with various Agency departments to ensure Client?s requests are delivered on time.

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