Resolve conflicts and provide solutions to clients in a timely manner and Coordinates with staff members working on the same account to ensure consistent service.
Designated point-of-contact to manage and handle various clients and accounts and also focuses on fostering a relationship with the clients, preferably long term.
Handle engagement and interaction with the client in the form of meetings and presentations, and send over integral deliverables like reports and other materials regularly.
Create a structural arrangement to facilitate periodic client calls, prepare relevant presentations and conduct important meetings while ensuring that the clients are supplied with reports regularly.