Sales Lead

Job Description

OBJECTIVE/ PURPOSE OF THE JOB:The job of a Sales Lead is responsible for generating new business opportunities and managing the sales process from initial contact through to close. They play a vital role in developing relationships with potential customers, understanding their needs and advising them on the most suitable products and services to achieve sales quotas are reached to help increase sales. They also support the management team by offering insight, enforcing the policies they create and completing tasks assigned by the managers.KEY RESPONSIBILITIES:

• First level customer/ supplier interface
• Solves Tier 1 escalated problems within prescribed guidelines ensuring complete customer/ supplier satisfaction and contributing towards developing customer loyalty and principal retention.
• Interface with Finance & logistics team to ensure on-time deliveries of products and collections of payments from customers and goods ordering and payments to suppliers
• Monitors internal stock level to maintain proper supply chain.
• Prepare yearly forecasts & budgets and draw up weekly/monthly action plans to achieve the same.
• Work closely with all departments, especially the project team to ensure timely execution of projects
• Provide direct supervision to senior product specialists within their department through leadership, coaching, training & development.
• Prepares technical & commercial proposals & offers
• Build and maintain relationships with key decision makers at hospitals, clinics, and other healthcare facilities
• Promotes companies products to customers on daily basis and attends to their concerns & issues.
• Ensures proper transfer of information from clients to suppliers and vice versa.
• Informs Suppliers of any adverse product performances to take suitable action on time.
• Updates clients of latest product releases and other developments.
• Develops good relationships with Logistics team & management of suppliers.
• This position does not have a management role.
• However, if & when required, mentoring/ coaching product specialist is needed.
• Monitor and prepare technical and commercial proposals & offers.
• Analyse market trend, new product-worthiness and formulate strategies for team leads to maintain high performance environment.
• Manage stock to ensure zero stock loss
• Analyse accounts receivable ageing reports and provides reports to business unit manager.
• Conduct competitive quality analysis on products being promoted.
• Analyse brand performances for negotiations with suppliers for price, credit & other commercial terms.
• Understand and enforce company/departmental policies & procedures.
• Discuss upcoming projects, opportunities, sales & ways to achieve growth.
• Identifies needs and improvement opportunity and provides information to Managers or Suppliers in order to facilitate change or improvement.
• Provides recommendations for product promotions, special offers & projects.
• Identify sales leads and develop new business opportunities
• Monitor and analyse market trends and competition to stay updated with industry developments
• Communicate sales operations requirements in an accurate and timely manner as directed by management
• Follow up on agreements and tenders submissions related to his specialty

Keyskills :