Greet and welcome clients, residents, or visitors in a friendly and professional manner.
Provide information about the property, its amenities, and nearby attractions.
Address inquiries and assist with any concerns or requests promptly and follow up on them.
Assist walk-ins with viewing and keep records.
Maintain a thorough understanding of the property layout, available units, and services offered.
Keep updated on market trends and local knowledge to provide relevant information to clients.
Manage access to the property by monitoring the entry and exit of visitors and guests.
Ensure security protocols are followed, such as verifying identification and providing access cards or keys.
Assist with scheduling appointments for property tours, inspections, and meetings with real estate agents or property managers.
Coordinate reservations for amenities such as gyms, spa facilities, or event spaces.
Report maintenance issues and repair requests to the appropriate department or maintenance team.
Follow up with residents or clients to ensure their concerns are addressed satisfactorily.
Prepare, schedule, and follow up on all PPM and CM work requests, fill service reports accordingly.
Arrange and schedule pest control requests and follow up on them.
Assist in Move-in and move-out with communication and documentation.
Receive and Handover of access cards, keys, stickers during move-in and move out.
Inspecting all common areas including reception, basement, lift lobby, amenities, staircases.
Monitor and record the cleaning of common areas.
Monitor and record the cleaning of vacant units.
Monitor and record parking areas and allocate parking slots to new tenants.
Monitor the condition of curtains and schedule for Laundry and keep records.
Assist with administrative tasks, including and not limited to preparation of daily, weekly, and monthly reports such as record-keeping, data entry, and managing appointment calendars.
Prepare and monitor transmittals between AJRE and tenants.
Share and remind tenants monthly with their utility bills.
Prepare and share incident reports, condition reports, corrective reports, and maintenance reports.
Prepare and share memo with tenants.
Prepare and share vacancy list weekly basis.
Prepare and record Water and Kahrama Meter reading, and Qatar cool monthly basis.
Prepare, post, and monitor the board of notices for any memo and notices in building.
Maintain clear and effective communication with property
management, real estate agents, and other staff members.
Keep records of interactions and relevant information.
Be prepared to handle emergencies, such as fire alarms, medical situations, or security incidents, by following established protocols and contacting the necessary authorities.
Accept and manage incoming packages and deliveries on behalf of residents or clients.
Notify recipients of package arrivals and facilitate their pickup or delivery.
