| Job Location | Doha |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
High Level Profile:Business Process & Systems ReengineeringData Analysis & ReportingPeople & Change ManagementProject/Program ManagementAdvanced Communication and ReportingProficiency in tools associated with the aboveInformation GatheringCore Objectives:Focus on continuous process and service improvement for various department with the client; this will include proactive and need-based assessment and review of client`s departmental processes, for each of business ownersCoordinate with client`s IT Department and concerned business owners, to ensure effective automation of processes within individual departmentsEstablish KPIs in sync with business owners and provide monitoring and reporting tools for departmentsManage customer satisfaction surveys and based on feedback received elevate the service quality and motivate any process changes requiredIdentify transformational projects within business units, in coordination with the client sponsorDevelop inter-departmental service level agreements (SLAs) for each of the departmentsManage the internal employee engagement survey and act on findings to improve the employee engagement levels, loyalty & instill a sense of belonging
Keyskills :
Specialized in the management of large strategy-based transformation projects, business transformations, ERP/ technology advisory, and management consulting.
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