| Job Location | Doha |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Education and Experience- Graduate from an accredited school of massage therapy.- Minimum of 2 years experience as a massage or body therapist.- Experience and awareness of different, massage, face and body treatment protocols.- Previous experience in 5-star hotel or day spa is recommended.- CPR - Basic RescuerGuest Quality and Operational Excellence- Recognise arrivals of all VIP guests arriving in both the spa and hotel.- Ensure the facility is in peak condition at all times.- Responsible for driving the guest experience and communication amongst the colleagues orchestrating a smooth guest sequence delivery.- Ensure guest / member preferences and special requests are accommodated to the best of the propertys abilities.- Perform treatment following brand standards and contribute towards the spa is receiving positive ratings from guest satisfaction surveys.- Maintain guest confidentiality at all times.- Deal with any guest complaints, comments or concerns with discretion and urgency.Talent and Culture / Team Communications- Participate in daily / monthly communication meetings.- Support the rest of your colleagues when requested.- Understand and adhere to the Accor Code of Ethics.Health, Hygiene and Safety- Follow all safety procedures and practices of the property.- Ensure guest / member satisfaction at all times by assuring safety and service is always the first priority.- Report dysfunctional equipment to management.- Report any potential hazards or emergencies so they can be rectified immediately.- Handle emergency situations with urgency and discretion.- Maintain peak conditioning of the facility at all times through cleanliness and hygiene.
Keyskills :
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making Feel Welcome resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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