Program and Sales Specialist

Job Description

Employment: Full Time JOB SUMMARYThe Program and Sales specialist assists the Director Professional Training in building strong relationships with key clients and drives sales for open calendar as well corporate programs via web, email, and phone and in person interactions, thus ensuring sales targets are met. The role maintains expert domain knowledge across the Financial Services industry and on all categories of training programs offered by the academy and has active relationships with a host of delivery partners and trainers. It drives program design in collaboration with trainers, ensuring program design, content and trainer related requirements are met ensuring high client/ participant satisfaction. This role is also responsible for effective tracking of opportunities, forecasting, reporting, customer invoicing and tracking payments and receivables in the SIS and ERP systems.KEY ACCOUNTABILITIESSales and Relationship managementManaging a list of target Corporate as well as Individual clients by segmentation by type, size, etcPursue and track targets - # of new customers acquired, # of courses sold, # of new organizations added to customer list, open programs run, etcDevelop and maintain strong relationships with key decision makers by coordinating and supporting client meetings, carrying out research on customers, contacts to prepare client briefs;Directly handle all assigned and relevant program related enquiries across channels - web, mail, phone or in personPrepare customer proposals / pitches; Support Director Professional Training in managing program pricing packages, discounts, deals, etcCoordinate with Program Administration Specialist to ensure efficient program scheduling as per client requirementsProgram design and trainer poolStudy new developments and trends in FS and government sector and understand key training needs and gapsDesign innovative and effective programs high-level course content descriptions for all assigned programs in the portfolioIncorporate feedback from customers and Quality Assurance team and conduct regular updates to program content and portfolio, ensuring its up to date and relevantMaintain a large network in the Training industry to source training partners and trainersManage contracts and negotiate rates to maintain a diverse and large trainer poolBudgeting/Forecasting & Tracking Opportunities, Payments & ReceivablesSupport in developing the annual sales budgets as quarterly revenue forecastsDevelop Monthly sales reportsTracking of all leads/ opportunities, discounts in the SISManage accurate and up to date client information in the SISManage enrolment for all customers in the academys systems as well as partner systems CFA/ CPA/ CISI/ CII/CMA;Drive and manage invoicing for all customers including creation and delivery / cancellations and including updating SIS and ERP where requiredCreate and manage records of discounts per program/ per client;Liaise with Finance on revenue earned and receivables;Follow up on receivables to ensure recovery of overdue payments REQUIREMENTS: Minimum QualificationsBachelors degree in Business Administration, Finance, Accounting, Economics or related discipline.Preferably an MBA or equivalent post-graduate qualification from a recognized business school would be an advantage.Minimum ExperienceAt least 8 years experience in the training industry, including at least 5 years experience in a sales and relationship management role; at least 3 years experience in the Financial services sector is desirable.Job Specific SkillsProven track record of sales and achievement of sales targets; business development and account management experience preferably from the training industry or banking or other financial services industryAbility to handle prospective leads from all sectors such as governmental, semi-governmental and corporates/ private organizationsProblem solving and prioritization skills; Strong Analytical skills and Business acumenAbility to command presence and credibilityProactive mind set, self-starter / entrepreneurialStrong experience, domain knowledge in Financial Services (FS) & insurance products and functionsProven Sales Management skills, with experience in selling training programs in the FS sectorAbility to manage a large set of clients in the FS and government sectorGood network in Qatar FS sector, good relationships with major banks and insurance firmsGood network of FS trainers and relationships with training providers in the region as well as internationallyExcellent communication, negotiation, presentation and interpersonal skills in English.Arabic would be an advantage; Negotiation, facilitation and presentation skills

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About Company

A leading Financial Organization in Qatar.