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French Customer Service Representative

1.00 to 10.00 Years   Cairo, Egypt   23 Jul, 2024
Job LocationCairo, Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryTelecommunications
Functional AreaNot Mentioned

Job Description

OverviewOur business is making customers happy! We?re bringing humanity to business. Were the people and advanced technology behind many of the worlds most iconic brands. Ready to brighten people?s days? Whether it?s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you?ll be the difference between their customer experience being just average or an exceptional one.You?re instrumental in impacting the client, customer, and employee experience. And our customer experience team is a big reason we?re an award-winning culture and company!Bringing smiles is what we do at TTEC? for you and the customer. As a Bilingual English & French Customer Service Representative - Nights supporting a USA financial program working in Cairo, Egypt, you?ll be a part of creating and delivering amazing customer experiences while you also experience TEC, an award-winning employment experience and company culture.What You Will Be DoingDo you have a passion for helping others? Whether it?s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you?ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You?ll

  • Answer incoming communications from customers.
  • Conduct research to provide answers for customers to resolve their issues.
What You Bring to the Role
  • 6 months or more of customer services experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge.
  • Computer experience
  • C1 French Level & B1 English Level

Keyskills :

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