| Job Location | Cairo, Egypt |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Telecommunications |
| Functional Area | Not Mentioned |
Manage large amounts of inbound and outbound calls in a timely manner- Follow communication ?scripts? when handling different topics- Identify customers? needs, clarify information, research every issue and provide solutions and/oralternatives- Seize opportunities to upsell products when they arise- Build sustainable relationships and engage customers by taking the extra mile- Keep records of all conversations in our call center database in a comprehensible way- Frequently attend educational seminars to improve knowledge and performance level Meetpersonal/team qualitative and quantitative targets- Good communication skills- Excellent command of the English language- Strong commitment and dedication- Age: less than 30 years- Only graduated with Bachelor degree- Males Only (Have his Military & Graduation Certificate)- Accounts to be hired: Consumer High value Customers, Corporate account, and Internet Call Center(Technical account)- Make sure that Candidates didn?t have any relatives in Vodafone Egypt Customer Care department (1st
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