| Job Location | Cairo, Egypt |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Retail & Wholesale |
| Functional Area | Not Mentioned |
Overview of the role:This role entails delivering technical training to dealership personnel, maintaining equipment and facilities to Honda, State, and Federal standards, and analyzing training needs for districts, dealers, and technicians. Daily supervision to ensure vehicles are safe and defect-free, while managing the technical team according to company policies. Additionally, the role involves ensuring the workshop meets manufacturers standards for excellent customer service.ÿWhat you will do:ÿ?ÿCollaborate with product development, operations, and product management teams to obtain information required for developing training materials on all aspects of the product?ÿDevelop training content and tailor it based on trainees needs?ÿContribute to team planning for both training and development schedules?ÿSupport development of e-learning solutions?ÿEnsure new training methodologies are incorporated into training approaches used?ÿContribute to total customer satisfaction through ensuring proper distribution and execution of all repair orders and sublet repairs?ÿEnsure all customers vehicles are ready for delivery at the time promised?ÿMaintain minimum number of vehicle carryovers?ÿMaintain zero comebacks by conducting final quality inspection?ÿCarry out inspections and instructing technicians on self-check procedures?ÿManaging Workshop KPIs and developing action plan for continuous improvement?ÿEncouraging workshop team to implement Special Service Tools (SST) in their daily work?ÿSchedule and follow up on equipment maintenance?ÿMaintain high level of motivation and morale in the team and ensure development of the staff, to achieve high level of employee satisfaction
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