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Local IT Administrator

2.00 to 4.00 Years   Cairo Egypt   19 Nov, 2024
Future Pipe Industries
500 Jobs Openings
Job LocationCairo Egypt
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryManufacturing
Functional AreaNot Mentioned

Job Description

Position Title: Local IT AdministratorCategory: FTELocation: FPI- EgyptUnit/ Division/ Department/ Section: IT - EgyptJOB PURPOSE: Responsible for supporting local users as directed by the Service Desk. Supports the Operations Department in implementing local projects and dealing with local suppliers.KEY ACCOUNTABILITIESService Request Management

  • Redirect or escalate local support requests to the Service Desk.
  • Provide local technical support for requests from the Service Desk for all local hardware, software, and associated peripherals.
  • Keep users informed of case progress and close resolved incidents.
  • Ensure that all IT Policies and Procedures are adhered to locally.
PC/IT Asset Deployment and Management: Deploy PCs and peripherals to users as directed by the Service Desk.User Communication: Notify users of impending changes and agreed outages.Training and Development
  • Maintain knowledge of all relevant aspects of IT and expand areas of required speciality knowledge.
  • Increase professional knowledge and awareness by reading and participating in technical events outside of immediate employment.
SPAN OF Communication:
  • Internal: Local IT Users, IT Operations Manager, Operations Team
  • External: Local Suppliers/ Partners
JOB RELEVANT INFORMATION (BOUNDARIES & DECISION-MAKING AUTHORITY): Works under close supervision.

Keyskills :

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