| Job Location | Berlin, Germany |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Recruitment & Employee Placement Agency |
| Functional Area | Not Mentioned |
We are looking for a German-speaking Customer Service Agent ? currently living in Malta, to join an award-winning customer service team within the iGaming industry. The selected candidate will be working with his/her team to provide an impeccable Customer Experience to all clients.Assist German-speaking customers via e-mail, chat and telephoneWork together with your team to reach the best customer satisfaction (including other KPI?s)Translate promotional texts and/or customer surveys in your local languageManage customer accountsFollow company policies and practices regarding player safety, protection, and responsible gamingWork on shift basisPerson Specification:Have a background in customer service, this can be face to face, online or via phone callsBe a problem solverPossess excellent communication skillsCommunication written and verbal in both German and EnglishHave a sound knowledge of Microsoft Office SuiteMulti-tasking and manage time effectively
Keyskills :
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