| Job Location | Bengaluru, India |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | IT Services |
| Functional Area | Not Mentioned |
- Must be a self-starter, able to work through issues from start to finish with little assistance, reporting on root cause providing recommendations for resolution.- Should have previous hands on Linux Server experience and must be comfortable with taking escalations on advanced server issues from the rest of the support organization.- On call is required as a part of this role. Engineer would be expected to be available when necessary to take escalations from system engineer and team leads.- Must be flexible to work long days or weekends when necessary for client implementations, systems upgrade or other projects.- Expected to work as a part of a team, not on an island, and be openly collaborative when working through issues with other team members so they can address issues during future occurrences.Responsibilities- Should be comfortable speaking to clients regarding their technology need and making recommendations.- Strong ability to troubleshoot issues and perform Root Cause Analysis.- Ability to troubleshoot and solve issues in a timely manner.- Ability to work from a ticketing system and provide quality updates to clients and team.- Ability to document all work completed and train support staff on client systems.
Keyskills :
Linux
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