˙Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers requests
˙Inform Department Manager of unavailable and nonperforming products
Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
Deliver an extraordinary client experience to drive sales
Communicate consistently with the team to ensure an excellent client service
Demonstrate good product knowledge and provide product and client feedback to managers
Use the store systems and procedures to enhance selling efficiencies and to build the client database
Participate in store merchandising activities in line with the Popupconcepts standards and creative directives
Maintain established operational and merchandising store standards