Project & Construction Planning; Hardware & Building Materials
Functional Area
Not Mentioned
Job Description
Role Purpose:
Provide administrative support and services to ensure efficiency and effectiveness within the project division
Key Accountabilities:
Prepare or assist in preparing customer quotations.
Maintain the customer files with all necessary documents, viz., quotations, purchase and sales orders, delivery notes, payment receipts, etc.
Co-ordinate with the sales team to receive details/information about customer orders.
Prepare or assist in preparing customer sales orders and forward the same to the salesman for authorization.
Prepare or assist in preparing sample orders and keep regular track on the availability, delivery and return of such samples.
Co-ordinate with the warehouse to assess the availability of products quantities for sale.
Ensure that all sales deals are complaint with the company?s policies and procedures.?Inform the Management of all issues and concerns relation to non-compliance of sales activities.
Send duly approved customer orders/sales orders to purchase department for placing order with the suppliers.
Address and resolve customer queries and issues in the absence of the salesman or if the queries are directed towards him/her.
Co-ordinate with the accountant to ensure that sales invoicing is error free.
Co-ordinate with the accounts department to facilitate opening of LC, terms and ensure conditions are commercially prudent, clear and acceptable to the supplier.
Check sales batches on daily/weekly basis and forward the invoices and delivery notes to the accounts department.
Check customer payments to ensure these are made on time and report any delays to the department head.
Participate in special projects/assignments as deemed necessary by the Management.
Upload and activate CRM contacts lists and accounts.
Generate sales reports, follow up with collections and prepare commercial invoices for orders with LC payment terms.?