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Patient Relations Officer

1.00 to 10.00 Years   Beirut, Lebanon   14 Jul, 2022
Job LocationBeirut, Lebanon
EducationNot Mentioned
SalaryNot Mentioned
IndustryMedical Hospital
Functional AreaNot Mentioned

Job Description

Receives and responds to patients? compliments and complaints regarding hospital services and ensures that concerns are handled properly. Conducts patient satisfaction surveys and issues accordingly analysis reports to manager for review and approval. Responds to patients? needs and assists them in completing their transactions at the different hospital departments. Answers patients? inquiries about the Hospital policies, procedures, patients? rights and responsibilities, available services and coordinates between departments when required

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