| Job Location | Beirut, Lebanon |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Part-Time Assistant Helpdesk Administrator, ITS - BeirutThe IT Support Office is currently looking for an Assistant Helpdesk Administrator, ITS. This position is based on Beirut Campus.Role SummaryThe Assistant Helpdesk Administrator, ITS is primarily responsible for providing technical assistance to users by answering the Help Desk phone calls and emails in a professional and courteous manner.Main Duties & Responsibilities* Assists Faculty and Staff working on both Windows and Macintosh platforms; this includes Email, Microsoft Office suite and other common University applications (Oracle, Banner and Online Applications)* Assists Faculty and Staff with general network, telecom and hardware issues* Assists students with Webmail, Portal, online applications and wireless connection issues* Logs all calls in the Helpdesk system* Assists in software inventory management* Performs other duties pertinent to this job as assignedMinimum Required Qualifications* Bachelor degree* Strong writing and oral communication skills in English and Arabic* Multi-tasking ability and excellent organization skills Interested candidates should email their CVs with a letter of interest outlining the applicant?s relevant experience to rayan.jalloul@lau.edu.lb, specifying the job title in the subject line.CVs should include the exact month and year while listing the candidate?s professional experience and educational history.Closing date for accepting applications isWednesday, August 10, 2022.No applications will be accepted after this date, and only shortlisted candidates will be notified.The Lebanese American University is an Equal Opportunity Employer.
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