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Front Office Receptionist

0.00 to 1.00 Years   Beirut, Lebanon   21 Aug, 2021
O Monot Boutique Hotel
1 Jobs Openings
Job LocationBeirut, Lebanon
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryHospitality & Accomodation
Functional AreaNot Mentioned

Job Description

Job Summary:A front desk agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.Ultimately, the front office receptionist will help create a pleasant and memorable stay for our guests.Here are some of the key responsibilities:Duties and responsibilities:

  • Greets guests with a welcoming smile and friendly demeanor.
  • Performs all guest check-in and check-out procedures.
  • Knows room locations, types of rooms available, room rates, and room status tracking.
  • Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
  • Uses?suggestive selling?techniques to sell rooms and to promote other services of the hotel.
  • Receives and manages reservations made online and telephonically.
  • Liaises with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests? needs.
  • Provides local information on restaurants, special sites, activities, etc.
  • Organizes transport services for guests at their request.

Keyskills :

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