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CRM Administrator

1.00 to 10.00 Years   Beirut, Lebanon   18 Jul, 2023
Fattal Group
1 Jobs Openings
Job LocationBeirut, Lebanon
EducationNot Mentioned
SalaryNot Mentioned
IndustryDistribution, Supply Chain & Logistics
Functional AreaNot Mentioned

Job Description

We are currently looking for a dynamic, detail-oriented CRM Administrator to join our Healthcare team.The ideal candidate is someone who?s capable to perform the below responsibilities:

  • Manage and maintain the database, ensuring it is up to date and aligned with business requirements.
  • Provide oversight and monitoring of data entry and updates, checking for duplicate records and ensuring data accuracy.
  • Train and support end users on system functionality, maintaining their knowledge level and providing day-to-day assistance.
  • Promote a culture of capturing all customer activities in the database, involving sales, marketing, and medical departments.
  • Analyze monthly sales force activities, close the database, and generate standardized reports based on predefined KPIs.
  • Oversee campaign setup and manage a digital product knowledge bank/app.
  • Upload and launch approved surveys, collaborating with the IT department on existing and new projects.
  • Act as a backup helpdesk for both office and field users and handle sales incentive calculations and payouts to representatives.

Keyskills :

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