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Telesales & Outbound Team Member

3.00 to 8.00 Years   Amman, Jordan   21 Sep, 2019
Job LocationAmman, Jordan
EducationNot Mentioned
SalaryNot Mentioned
IndustryTelecommunications
Functional AreaNot Mentioned

Job Description

1. Handling correspondences towards customers and demonstrating a full descriptionof the offered services and products and highlighting its benefits and privileges topromote and sell?company?products and services in a timely manner.2. Accomplishing sales by constantly offering various suitable preferences, desiresand necessities towards customers.3. Maintain the highest ethical standards and confidentiality in dealing with customersand each other.4. Develop individual skills and knowledge that will better serve our customers.5. Work with other departments to ensure that sales and service deliverables are metin an exemplary manner, and efforts are coordinated to achieve best results.6. Obtaining customers information such as names, phone numbers, ages...etc.from a variety of internal and external resources.7. Follow up sales delivery to customers and inquire about their user experience,making use of their feedback in rating customer satisfaction.1. Participating in the training of new Telesales Team Members considering highquality service levels and adherence to company?policies, standards and procedures.2. Ensure proper documentation in the system in due time and check through themfor accuracy.3. Conducting campaigns with various purposes such as research, customersatisfaction and retention ...etc., aiming at enhancing customer?s experience andtheir loyalty to Company.4. Facilitating the interaction of?company with its customers by answering customersenquires and resolving their problems through comprehensible guidance,recommending proper solution(s), and proposing adequate enlightenments in atimely and effective manner.5. Performing other duties related to the job as assigned by the direct Team Leader

Keyskills :
Computing

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