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Reservations Manager

2.00 to 5.00 Years   Amman, Jordan   30 Nov, 2023
Dogan Voyages
1 Jobs Openings
Job LocationAmman, Jordan
EducationNot Mentioned
Salary$500 - $1,000
IndustryTourism, Museum, & Cultural
Functional AreaNot Mentioned

Job Description

This is a full-time on-site role for a Reservations Manager located in Amman, Jordan at DOGAN VOYAGES.We are looking for detail-oriented reservation Managers to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers? questions, making travel suggestions, and booking rooms and tickets.Responsibilities:

  • Assisting and advising customers who may be choosing from a variety of travel options.
  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Checking the availability of accommodation or transportation on the customers? desired travel dates.
  • Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
  • Processing payments and sending confirmation details to customers.
  • Sorting out any issues that may arise with bookings or reservations.
  • Selling and promoting reservation services.
  • Answering any questions customers might have about the reservation process.
  • Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
  • Providing support to customers who may need to amend or cancel a reservation.

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