Patient Care Liaison

Job Description

LocationPatient Care LiaisonMethodist Hospital - 8 Crescent Neuro/Medical UnitPRN, Non-BenefittedAs NeededCome join the UnityPoint Health family with our team. We are full of opportunities to learn while in a supportive environment that focuses on teamwork.A Patient Care Liaison greets and talks with patients, family members and visitors, assists them with information/services during their stay, and performs duties/tasks related to registration and transfer of patients. A Patient Care Liaison assembles and maintains patient charts, completes documentation in an electronic health record and may run errands and transport patients for patient care unit staff upon request. Duties may vary slightly by assigned unit or shift. *Culture ?At UnityPoint Health,youCome for a fulfilling career and experience guided by uncompromising values and unwavering belief in doing whats right for the people we serve. *Benefits ?Our competitive program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you?re in. *Diversity, Equity and Inclusion Commitment? We?re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. *Development? We believe equipping you with support and is an essential part of delivering a remarkable employment experience. *Community Involvement? Be an essential part of our core purpose?to improve the health of the people and communities we serve. Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work.Essential Functions/Responsibilities:Uses time, supplies, and other resources productively to promote responsive and cost-effective care for our patients. Performs unit maintenance duties/errands to ensure a clean, neatly organized, efficiently operating unit. Assumes personal responsibility for patient, environmental and personal safety. score: N/A Completes care while conserving resources. o Checks patient room for unused equipment/supplies and returns to SPD promptly. o Practices good body mechanics, getting assistance as needed to protect patient and own safety. Demonstrates ability to organize and prioritize work with changes as directed by the nurse. o Uses down time to improve unit appearance and accept additional assignments. o Assists others in assignment completion. o Willingly responds to requests by nursing staff accepting delegated duties from the Registered Professional Nurse and Licensed Practical Nurse. Performs unit maintenance duties o Maintains neat and safe patient environment, including bedside table, bathrooms, wastebaskets, bedpans and urinals should be emptied. o Maintains clear hallways and doorways on an ongoing basis. o Assures discontinued equipment is removed from patient rooms. o Completes assigned maintenance tasks such as: cleaning of kitchen, refrigerators, utility rooms, IV poles, carts, making charts, and distributing SPD items. o Keeps nurse?s station well organized, wastebaskets emptied, clutter controlled. Ensures that no uncovered beverages or food at the nursing station. o Ensures adequate stock of supplies in all rooms. o Knowledgeable of SPD exchange cart and supply location. Performs errands as requested o Knowledgeable of locations of various support areas. o Responds promptly to urgent requests. o Promptly reports unsafe patient situations. o Recognizes role others play in providing care to the patient. Demonstrates ability to meet business needs of department with regular, reliable attendance. Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare. Completes all annual education and competency requirements within the calendar year. Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.Minimum RequirementsIdentify items that are minimally required to perform the essential functions of this position.Education:Junior/Senior year of high school or equivalent education.Certificate of completion from an accredited Nurse Aide training programExperience:Knowledge/Skills/Abilities:Writes, reads, comprehends and speaks fluent English. Basic computer knowledge using word processing, spreadsheet, email, and web browser. Multicultural sensitivity Critical thinking skills using independent judgment in making decisions .

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