Monitoring, Evaluation, Analysis, and Learning Head of Department ( (MEAL HoD)

Job Description

Action Against Hunger Is an international non-governmental organization working in more than 40 countries in the fields of nutrition, food security and livelihoods, water sanitation and hygiene, and care practices. ACF is looking for its program in Jordan for Monitoring, Evaluation, Analysis, and Learning Head of Department ((MEAL HoD)Work place:?Amman, JORDAN with 20% travel to field sitesOverview:To establish, maintain, and expand the systems, approaches, and technologies used to ensure a well-informed evidence-based approach to the Action Against Hunger?s programmes in Jordan for Syrian refugees and vulnerable Jordanian households in conformity with Action Against Hunger and international standards and national policiesMain Objectives:1)Lead on the growth, maintenance, and evolution of the mission?s monitoring and assessment systems and approaches

• Develop the overall framework for Action Against Hunger Jordan?s programme monitoring in line with institutional standards and donor requirements
• Spearhead integration of quality elements into monitoring, including mainstreaming of gender, protection, and inclusive programming dimensions
• Lead the identification and implementation of a resource-effective mission-wide approach to management of monitoring data
• Advance use of technology within monitoring of field-level activities
• Hold accountability for data quality, completeness, and validation
• Design and either lead or oversee scope, approach, and implementation of programme-related surveys (baselines, end-lines, focus group discussions, key informant interviews, etc.) in close collaboration with relevant programme teams

2) Lead the systematic and objective evaluation of ongoing and completed projects and programmes to keep Action Against Hunger?s work as relevant as possible to the needs and priorities of crisis-affected communities in Jordan

• Integrate evaluation plans and resources into project designs in a proportional manner to the project and that is cognisant of the mission?s broader evaluation efforts and plans
• Ensure adherence to ethical standards in the evaluation of Action Against Hunger Jordan?s work
• Leverage internal resources for the internal evaluation of programmes and projects that reach key milestones or show indications of the need for more intensive, evidence-based review
• Organise, coordinate, and lead evaluation processes for Action Against Hunger Jordan?s projects and programmes
• Follow up on the implementation of evaluation recommendations

3) Conduct analysis and interpretation, and ensure data quality, of information generated through monitoring, evaluation, and learning processes at mission level

• Lead by example in the regular analysis of monitoring data, and presentation of findings
• Identify trends in data sets by programme, implementation location, source, and other parameters that facilitate Action Against Hunger Jordan teams in looking at our work from different perspectives
• Support as requested in the synthesis of information received through the mission?s Feedback and Complaints Mechanisms
• Organise regular data quality audits and analysis and MEAL action planning meetings to allow for timely identification and resolution of issues affecting data quality; direct corrective action as required
• Translate analysis of evidence into actionable recommendations to improve the quality, effectiveness, efficiency, and relevance of Action Against Hunger Jordan?s programming

4) Promote capturing and use of learning, technical development, and research within the MEAL Department and with programme teams

• Capture and promote the use of learning within the MEAL sector at the mission level, and consolidate and transmit lessons learnt and associated recommendations to headquarters (this may focus on technical developments, pilot projects, innovative or little documented approaches, operational approaches which may serve as a reference for the Action Against Hunger network, successes and failures, contextual analyses, or other matters); and support each programme sector in doing the same
• Guide the technical dimensions of assessments, studies, and evaluations throughout the strategy and programme cycles to build a body of information for evidence-based decision-making in collaboration with other Programme HoDs
• Support the process of capturing and promotion of lessons learnt as undertaken by Programme and MEAL Managers and different sector departments
• Share experience with actors in MEAL at country and regional levels
• Maintain continuity in respect of the MEAL expertise and the history of the mission
• Lead the creative process for defining and applying new approaches at mission level, and consider the approaches proposed by Technical Advisors
• Develop technical skills of the full Action Against Hunger Jordan team in line with the evolution of the MEAL area of expertise and updates to global standards

5) Manage the MEAL department as a whole and build mission-wide capacity in MEAL skills and concepts

• Manage, in either a functional or hierarchical manner (depending on the staff), Action Against Hunger Jordan?s MEAL personnel
• Evaluate the technical performance of all MEAL team members (such as MEAL Managers, Officers, Data Collectors, Information Management staff, and Assessors), and carry out capacity building responsive to their needs
• Develop MEAL competence throughout the mission with all relevant staff
• Encourage inter-team exchanges for mission-wide learning on best practices, integrated efforts, and sharing experiences

6) Fulfill general responsibilities and contribute to broader Action Against Hunger Jordan operational quality and consistency

• Maintain the confidentiality of all sensitive information at all times
• Perform other job related tasks as requested by the supervisor
• Commit to and comply with the organisation?s gender, age, and diversity principles and policies (working with people, communication)
• Lead on the promotion of gender, age and diversity principles through daily activities and / or through the management of teams, as well as through the planning and implementation of operations and strategies (managing performance and development)

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