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Inbound Sales Development Representative

1.00 to 10.00 Years   Amman, Jordan   31 Mar, 2022
UNIFONIC
1 Jobs Openings
Job LocationAmman, Jordan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touch point throughout the customer journey.Inbound Sales Development RepresentativeThe Marketing team at Unifonic is seeking a driven and self-motivated Sales Development Representativeto directly grow the revenue of Unifonic alongside the sales team to qualify leads and collaboratively build Unifonic?s pipeline. This includes identifying any opportunities to improve qualification and operational processes. In this role, you will be reporting directly to the Director of Demand Generation, and you will manage the qualification of our inbound lead funnel. In addition to managing lead qualification, you will own the relevant systems and processes used to generate insights and tangible business recommendations to constantly iterate on and optimise Unifonic?s qualification process. The success of this role will be measurednot just by the number of leads qualified but by the overall effectiveness of its tangible outcomes across other metrics such as the number of SQLs accepted, pipeline, and revenue generated.The ideal candidate should beused to delivering value in fast-paced situations and should be energized by learning about new and existing products. This includes building and iterating on the development of demand generation and sales processes. The responsibilities of the Inbound Sales Development Representative include but are not limited to:

  • Follow up with marketing-generated leads to qualify as sales opportunities. Ensure sufficiently qualified leads are moved through the funnel and connected with the relevant salesperson with pre-arranged meetings
  • Develop and lead campaigns from idea-generation to qualified calls and provide input on scaling them
  • Develop and create templates for best practices and sales workflows for interactions with inbound prospects
  • Develop relationships with prospects to uncover needs including but not limited to goals, plans, challenges and purchasing timelines in order to prepare a good hand-off to sales
  • Follow-up with potential customers who initially expressed interest but did not result in a sales opportunity
  • Efficiently work through lead lists by meeting and exceeding SLAs with a consistent update of activity and CRM information
  • Provide feedback and insights to Marketing to help improve targeting and messaging
Requirements:
  • Hands-on 2+ years experience in Business Development, Account Management or a similar role
  • Superior verbal and written communication skills
  • Strong interest in communication platforms and technology
  • Proactive self-starter that is able to operate in hyper-growth environment
  • English speaker with superb written and verbal communication skills
  • Good commercial acumen with a bias for tangible action and results

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