IFS - IT - Cloud Service Delivery Manager

Job Description

QualificationsYou have experience in the following areas:- Working in a customer facing in a service based role- Leading teams delivering services migrating to and based on the Cloud- Good technical understanding and ability to keep up to date with rapidly changing market trends- Track record in managing P&Ls and financial forecasting- Producing great documentation including target operating models, service designs, service descriptions, processes & procedures- Experience of managing DevOps teams and of Continuous Delivery- Use of the SAFe Agile framework- Cloud ArchitecturePreferred Qualifications- Technical Program or Project Management experience.- Excellent written and oral English communication skills to successfully engage with customers and colleagues.- This role will require the creation of content such as presentations, project plans and other written deliverables.- Track record of ramping up quickly in an evolving and challenging role.- Well-honed troubleshooting skills at various levels of complexity.- Experience managing multi-tier application stacks from the OS up through custom applications.- Experience with Azure service offerings.- Experience in Service Level Reviews, Reporting and Management.- Ability to manage multiple tasks and projects in a fast- moving environment.- Presentation skills; high degree of comfort with both large and small audiences.- High level of comfort communicating effectively across internal and external organizationsEducation- Bachelor Degree in Computer Science or Computer Engineering, or relevant experience.- Certifications in AWS, Azure and GCPLanguage- Fluency in spoken and written English; Arabic is an advantageOverall Experience- 6+ years of experience working in a customer facing service delivery/technical account management role with a high level of accountability.- 6+ years of experience in a customer facing technical role (design/implementation/ consulting) at a cloud services provider, managed services provider or managed hosting provider.

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About Company

PwC firms help organizations and individuals to create the value theyre looking for.

Were a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets - UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm.