Human Resources (HR) Manager

Job Description

- Human Resources (HR) ManagerCompany: Industry: Non-Profit and Social Services Job Location: Amman, Jordan Career Level: Upper Management (Manager, Director, Head) Date Posted: 27-06-2022 Ref. Number: 152043 Citizenships Jordan Residence Country Jordan Years of Experience 5 - 8Human Resources (HR) Manager**Job Title: Human Resources (HR) Manager Location:** Amman, Jordan.Job Holder Reports To:Deputy Country Director (DCD)Reporting to Job Holder:HR Senior Officer, Admin Officer, Support AssistantOverall Purpose:Working as an important member of a diverse, multi-cultural team who are committed to serve the worlds most vulnerable with practical and compassionate care, the HR Manager is key to the efficient and effective running of the country office, ensuring programme human resource and administration needs are met. * Local and International NGOs and relevant UN agencies* Benefits providers (health insurance, social security, etc.)* Legal counsel (as appropriate)* Local authoritiesMajor Duties and ResponsibilitiesHuman Resource Management* Contributes to the Medair country programme strategy and leads the achievement of strategic human resource goals, effectively communicating a vision and plan with relevant stakeholders.* Ensures all Medair country programme human resource practices adhere to local Jordanian laws and regulations, are in line with organisational policy and practice, and meet donor requirements.* Monitors official and formal communiques, decisions, and newly instated laws and regulations relevant to the work of the organisation, ensuring timely and clear communication with senior management.* Leads in developing, maintaining, and updating HR internal policies, procedures, handbooks, and regulations in adherence to best practices. Oversees the country programmes archives of all updated versions of Medair policies in English and Arabic and ensures policies are applied in a fair and equitable manner.* Provides sound leadership and advice to managers, including problem resolution on complex and sensitive policy interpretation and procedural issues to line managers and staff.* Promotes and acts on ideas for continuous improvement in HR systems and processes.* Oversees and ensures the accurate, timely administration and preparation of payroll and benefits managed by the HR Senior Officer in coordination with the Finance Department.* Leads the annual salary and benefits review process alongside senior management, including salary and cost of living surveys.* Communicates with relevant authorities and benefits service providers regarding any new staff, amendments, claims, or end of contracts, providing direction to the HR team to submit supporting documentation or reports, as needed.* Maintains resources for staff well-being and mental health. Links staff with appropriate service providers, as needed.* Promotes a healthy working environment and proactively communicates areas of improvement with senior management.* Monitors compliance with and actively enforces implementation of health and safety and other legislation.* Manages and ensures the secure, accurate, and timely maintenance and archival of the HR systems (soft and hard copies).* Supervises the HR team to maintain up to date records and accurate tracking of staff hours worked, leave accrual, etc.* Manages database of all employment contract types and lengths. Proactively liaise with management regarding any contract amendment, renewal, extension, or completion.* Supports in the management and investigation of cases: grievances, appeals, discipline, as well as safeguarding issues, seeking legal advice as required in coordination with senior management.* Oversees the offboarding processes for all staff provided by the HR team, including timely clearance and final payments for end of contracts, release documents, exit interviews, and experience letters.* Submits accurate and timely internal reports as required. Contributes on requests for external reports.* Serves as the primary focal point between GSO and the Jordan country programme for HR related needs.* Supports management and employee relations by sensibly responding to staff enquiries, grievances, or other issues.* Provides the clear dissemination of and access to information related to new policies or procedures within various communication channels.* Develops and maintains regular, transparent, and supportive communication with all relevant internal and external stakeholders, including senior management and advisors.* Collaborates and coordinates with other Support-function teams as well as Programme teams, to ensure integrated and harmonized operational systems.* Represents Medair at relevant national and local meetings with government officials, networks, working groups, NGOs, etc. with the objective of contributing to good cooperation and partnership.* Maintains strict confidentiality surrounding all HR information.* Supports with other related tasks, as requested.**Person Specification Qualification / Experience Vocational qualification**Essential* Post-Graduate Degree in Human Resources* Leadership trainingWork experienceEssential* At least five years of experience in HR, with at least three years in a management role, preferably within an NGO.* Experience of strategic leadership and capacity building.**Competencies Motivation**Essential* Thorough knowledge of the theory and practice of HR Management, including employee relations, staff handbooks, resourcing, rewards, performance management, and learning and development* High level of influencing skills with proven ability to establish credibility at all levels* Excellent capacity to sensibly respond to sensitive issues, maintaining confidentiality and a mature, respectful attitude* Excellent problem-solving abilities* Strong knowledge of Jordan Labour Laws* Strong organizational skills* Strong attention to detail* Commitment to best practice * Team-player with good inter-personal and conflict resolution skills* Able to develop and maintain effective relationships with internal and external stakeholders* Consultative leadership skills* Dynamic and mature personality, able to oversee multiple tasks, prioritising and delegating as required* Accountable decision maker* Ability to build trust and enforce procedures* Encouraging and supportive* Knowledge and experience of change* management* Experience with training, mentoring, and coaching staffCompany: Industry: Non-Profit and Social Services Job Location: Amman, Jordan Career Level: Upper Management (Manager, Director, Head) Date Posted: 27-06-2022 Ref. Number: 152043 Citizenships Jordan Residence Country Jordan Years of Experience 5 - 8

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