Experience Specialist/Medical Receptionist – Family Medicine

Job Description

Experience Specialist/Medical Receptionist Family MedicineRequisition ID 2022-108853 Category Registration and Scheduling Location US-IL-Peoria Address 6831 N Peartree Lane Affiliate 9200 UnityPoint Clinic Affiliate City Peoria Department Fam Med- Pear Tree State IL FTE .80 FLSA Non-Exempt Scheduled Hours/Shift Monday-Friday 8:00AM-5:00PM (Wednesday or Friday off) - 32 hours/week Work Type (Portal Searching) Full Time BenefitsExperience Specialist/ReceptionistPeoria Peartree Clinic0.8 FTE (32 hrs/week) Full Time BenefitsMonday-Friday 8:30AM-4:00PM with Wednesday OR Friday off* Culture At UnityPoint Health, you matter. Come for a fulfilling career and experience guided by uncompromising values and unwavering belief in doing whats right for the people we serve. * Benefits Our competitive program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage youre in. * Diversity, Equity and Inclusion Commitment Were committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. * Development We believe equipping you with support and is an essential part of delivering a remarkable employment experience. * Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve. Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. Overview ResponsibilitiesRESPONSIBILITIES: * Greets patients and visitors and obtains accurate information and signatures for office records * Obtain signatures on all forms pertinent to the patients current visit from the patient or family member who has authority to sign on behalf of the patient. * Photo-copy & scan insurance cards and drivers licenses. * Adhere to all confidentiality policies and procedures. * Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner. * Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested. * Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits. * Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations. * Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to others views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests. * Open and / or closes the clinic following specific guidelines of the individual clinic. * Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate. * Perform functions other than described due to extenuating circumstances. * Other duties as assigned. QualificationsQUALIFICATIONS: Education: * High School Degree or Vocational School Graduate Experience: * Previous medical office experience preferred * Strong customer service skills * Excellent computer skills and abilities * Ability to understand and apply guidelines, policies and procedures * Strong personable skills to interact with physicians, health care team members, patients and support systems * Effective communication skills * Proficient in Microsoft Office * Customer and patient focused * Medical terminology/background a plus!OptionsSorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed We can recommend jobs specifically for you! Software Powered by iCIMS

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