| Job Location | Amman, Jordan |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Management Consulting |
| Functional Area | Not Mentioned |
Role Summary:The E-Commerce Manager will manage the e-commerce business growth. S/he will improve the customer experience, manage the customer order fulfilment and maintain the technology plans. S/he will generates data-driven market insights and manage relationships with partners.Location:Amman, JordanBusiness Industry:Express, Freight & LogisticsPrimary Duties and Responsibilities:? Meet and exceed customer service goals as set by the Management and enhance customer service experience of web based consumers. ? Manage the budget relating to headcount and operating expenses for e-commerce team. ? Identify customer needs and competitor solutions to drive new business opportunities and create disruptive experiences. ? Improve customer service experience, create engaged customers and facilitate organic growth.Requirements and Qualifications:? 6 years of managerial experience in E-commerce industry. ? Thorough understanding of the entire ecommerce processes from conversion to fulfilment to customer service. ? Excellent communication and analytical skills coupled with project management and planning skills. ? Sales goal driven with a strong understanding of business drivers that will impact sales. ? Ability to prioritize with data analysis wizardry.
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