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Digital & Customer Engagement Manager - MENA

2.00 to 7.00 Years   Amman, Jordan   20 Aug, 2019
Job LocationAmman, Jordan
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryPharmaceutical
Functional AreaNot Mentioned

Job Description

To enhance Hikma?s engagement with its customersleading to long lasting relationships through leadingHikma?s MENA marketing & sales teams across allBUs (Branded, Hospital and CHC) centrally andterritorially in the development and implementation oftools and solutions to drive seamless multichannelengagement with customers (HCPs and patients) thatsynergize with and complement our traditionalmarketing communications approaches. While alsobuilding and maintaining the Hikma patientengagement platform across all therapy areas, bothserving in building brand equity and loyalty for theHikma brand and its products.To act as an internal centre of excellence for digital inMENA, advising senior leadership on digital strategyincluding digital customer engagement, social media,digital therapeutics, and digital health solutions. Allthe while, building capabilities among the Hikma salesand marketing associates through coaching andtraining, working closely with several departments andprovide cross functional support to all hikma divisionsleveraging digital tools to engage internal and/orexternal stakeholders.

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