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Data Entry Clerk

0.00 to 1.00 Years   Amman, Jordan   21 Jun, 2021
ACTED-Jordanie Regional
1 Jobs Openings
Job LocationAmman, Jordan
EducationNot Mentioned
Salary$500 - $1,000
IndustryNon-profit Organization; Facilities & Property Management
Functional AreaNot Mentioned

Job Description

Job PurposeThe Data Entry contributes to improving the quality of ACTED programming through the accurate registration of the complaints in the complaint follow up database (COMPFU). The Data entry is the first point of contact for beneficiaries who need to raise complaints. Data entry responsibilities include collecting and entering data in databases and maintaining accurate records.?Objectives????????Ensure the registration of the Beneficiary Complaints in the database in a timely manner.Identify and raise inappropriate data, as relevant.Duties and ResponsibilitiesDuties and Responsibilities

  1. Register beneficiary/ Non beneficiary Complaints received by WhatsApp on complaint registration database (COMPFU).
  2. Respond to complaints objectively, accurately, using information provided by Accountability Assistant, Project Managers, AME Officers/Monitors, Area Coordinators, Technical Coordinators, project documents, FLAT documents and procedures, etc.
  3. Analyzing / verifying data received from districts.
  4. Check the integrity and non-repudiation of data.
  5. Ensure appropriate data entered into the database.
  6. Support accountability in combining data of multiple districts.
  7. Support in enhancement of system.
  8. Complete other related task as assigned by Accountability Officer.
Key Performance Indicators-???????% of complaints registered in a timely manner.

Keyskills :

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