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Customer Support Representative

1.00 to 2.00 Years   Amman, Jordan   09 Aug, 2019
Talentera
1 Jobs Openings
Job LocationAmman, Jordan
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryInternet & E-commerce
Functional AreaNot Mentioned

Job Description

Do you want to make an impact and help transform peoples lives? At bayt.com we are committed to empowering people to lead better lives by providing them with the tools and information to build their lifestyle of choice. We are passionate about our services and seek to deliver the best experience for our customers. Not only are we devoted to our work and customers but most meaningfully to each others success. At Talentera, one of the products of Bayt.com we are looking for an amazing self-driven customer support representative who will be responsible for below mentioned activities:?Responsibilities:?

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Supporting the post-sales team on implementation requirements.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.

Keyskills :

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