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Customer Support Intern

1.00 to 10.00 Years   Amman, Jordan   29 May, 2022
Job LocationAmman, Jordan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

- Customer Support Intern Company: Industry: Internet and E-Commerce Job Location: Amman, Jordan Career Level: Student Date Posted: 23-05-2022 Ref. Number: 151385 Citizenships Jordan Residence Country JordanCustomer Support Intern and Requirements We are looking for a highly talented, driven, and resourceful Customer Support Intern to join our team at Jawaker. We are mainly looking for creative problem solvers with the right attitude to learn. You will work closely with multiple departments in Jawaker to deliver a great gaming experience to our players.Why JawakerAt Jawaker, were flat by design. We dont like big egos. Everybody can learn, play and collaborate with everybody. We appreciate innovation and new ideas and are always willing to drastically change and adapt to anything that would add value to our players. We encourage learning and knowledge advancement and require our team to attend conferences, take workshops, and explore beyond their comfort zone. We also understand that great work deserves great compensation, and thus we offer very competitive packages.The JobAs a Customer Support Intern, you will be our main link to the Jawaker community. You are our players advocate, and youll be working as part of a team to solve any problems they face, answer their questions, understand their needs, and report valuable feedback and insights back to our product and management teams.What We Offer* A fun environment focused on learning and ownership. Work with awesome people and impact millions of daily players!* No bureaucracy, flat hierarchy, and open communication.* Flexible working schedule and work-from-home days.* Best available health insurance and we cover spouses and children.* Delicious lunch catering and awesome coffee.Responsibilities* Answer customer questions through all communication channels.* Carefully identify problems that might arise from operations and report/escalate them as needed.* Maintain positive business and customer relationships in an effort to extend customer lifetime value.* Handle and resolve customer service issues in a timely and professional manner.* Learn all in the ins and outs of our app features and player community.Nice to Have* Interest in different card games Company: Industry: Internet and E-Commerce Job Location: Amman, Jordan Career Level: Student Date Posted: 23-05-2022 Ref. Number: 151385 Citizenships Jordan Residence Country Jordan

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