Responsible for improving customer retention through programs and services provided to the customer.
Actively listen to customers and provide them with solutions that meet or exceed their needs.
Explain and demo all digital products of Bayt.Com in person or online.
Increase Bayt.Coms product portfolio per customer through active sales with constantly working to improve the customer care experience, create engagement and facilitate organic growth.
Take ownership of customers? issues and follow problems through to resolution.
Create communications to keep customers in the know on current offers, pricing, support concerts, or any changes.
Determine customers recruitment needs and prepare proposals to upgrade their experience
Identify, up-sell, and cross-sell opportunities by building long-term relationships and providing quality customer service.
Ensure coverage of your assigned stack through regular physical and telephonic meetings.
