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Customer Service Representative

0.00 to 6.00 Years   Amman, Jordan   13 Mar, 2023
Job LocationAmman, Jordan
EducationNot Mentioned
SalaryNot Mentioned
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

Main Job Tasks and Responsibilities:- Communicating with customers over the phone or via none voice channels (Chat, Emails, and Social media)- Manage and resolve customer complaints- Identify and overcome objections- Able to handle calls or none voice channels in a pressure environment- handling issues and complaints with providing solutions to the customers- Display Time flexibility towards shifts as per work floor requirements

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