| Job Location | Amman |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
BASIC QUALIFICATIONSKnowledge and Skills Required:Must be fluent in English and Arabic in written and verbal communication.Must be 18 years of age or older.Minimum qualification of high school (Tawjihi) -Passed.Must be flexible with all shifts including night shift.Must be eligible to currently live and work in Jordan.Problem Solving Skills:Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assignedAbility to approach problems logically and rationallyAction oriented and self-disciplinedOrganized and detail-orientedAbility to quickly and effectively prioritize work time in various departments to meet business needAbility to maintain composure in highly escalated situationsQualified candidates will be comfortable in a multi-tasking, high-energy environment.They will be creative and analytical problem solvers with a passion for excellent customer servicePreferred Qualifications:Demonstrates understanding of the Internet, Amazon.com website, and competitor websites.Familiarity with Windows XP, Microsoft Outlook, Microsoft Word Internet Explorer.Excellent typing skillsCommunication Skills:Ability to communicate correctly and clearly with all customersExcellent documentation skillsGood comprehension skills ability to clearly understand and state the issues customers presentAbility to concentrate follow customers issues without distraction to resolutionGood composition skills ability to compose a grammatically correct, concise, and accurate written responseWork successfully in a team environment as well as independentlyComputer Knowledge/Skills:Ability to use a desktop computer systemDemonstrates an ability to successfully navigate websitesDemonstrates a proficient knowledge of email applicationsDemonstrates an ability to learn in various mediaAbility to successfully adapt to changes in the work environment
Keyskills :
Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.
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