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Customer Service Advisor ? English Speakers

1.00 to 3.00 Years   Amman, Jordan   16 Dec, 2021
Crystel
1 Jobs Openings
Job LocationAmman, Jordan
EducationBachelors degree / higher diploma
SalaryNot Mentioned
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

  • Handle customers? interactions
  • Communicate?with customers? via multiple channels
  • Answer all incoming requests and address customers? problems in a timely manner
  • Log all necessary interaction details as instructed
  • Re-direct requests as per the set processes and take full information as required
  • Follow company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues
  • Escalate issues or unresolved queries to the Team Leader or Supervisor as directed

Keyskills :

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