Customer Service Advisor - English Speakers

0.00 to 2.00 Years Amman, Jordan 17 Dec, 2020

Job Location	Amman, Jordan
Education	Bachelor's degree / higher diploma
Salary	Not Mentioned
Industry	Call Centers & Customer Care Outsourcing; Consumer Electronics
Functional Area	Not Mentioned

Working on a reputable and global account, you will be;

Responsible for handling customers? interactions
Responsible for communicating with customers? via multiple channels
Answer all incoming requests and address customers? problems in a timely manner
Log all necessary interaction details as instructed
Re-direct requests as per the set processes and take full information as required
Follow company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues
Escalate issues or unresolved queries to the Team Leader or Supervisor as directed

Keyskills :

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