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Coordinator Vendor - NFV

1.00 to 10.00 Years   Amman, Jordan   29 Mar, 2022
Job LocationAmman, Jordan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

When you think of food delivery in the MENA region, wed be pretty surprised if talabat didnt pop into your mind first! Since delivering our first order in Kuwait in 2004, weve grown quite a lot over the past 17 years.Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.Role Summary:

  • The Vendor Coordinator will be responsible for handling daily operations of the Non Food Vertical (NFV) and guiding partners to be successful on Talabat.
  • Being part of the Vendor Coordination Team, you will be handling all quality control checks required for non-food partners.
  • Our agenda is to ensure that our non-food partners are left feeling happy and well supported.
  • You are expected to be result driven, take on and deliver the KPIs set in place; all while maintaining excellent customer service to our partners.
Whats on Your Plate?
  • Maintaining inventory for partners with daily updates; price updates, inventory update, new SKUs, promotions, catalog.
  • Monitoring pickers and orders.
  • Responsible for setting up processes for manpower roster to ensure effective picker utilization.
  • Administrative assistance to vendors; address vendor issues.
  • Implement and execute promotions from the vendors on the platform.
  • Help vendors familiarize with internal tools and technology for optimized order processing.
  • Improve vendor delay by working closely with partners to identify and solve for key issues.
What Did We Order?
  • Bachelors degree.
  • Minimum 2 years of experience in similar role.
  • Good analytical skills.
  • Excellent verbal and written communication skills.
  • Committed to own performance and development.
  • Effective organizational skills.
  • Basic - Intermediate skills in excel.
  • Ability to work as part of a fast-growing team and be a team player.
  • Fluent in English and Arabic

Keyskills :

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