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Consumer Marketing Retention Officer

1.00 to 10.00 Years   Amman, Jordan   04 Jul, 2022
Job LocationAmman, Jordan
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Job Brief:Responsible for enhancing the consumers? experience throughout the whole customer journey, in addition to executing and coordinating the retention programs and campaigns designed to reward and retain customers.Key Responsibilities:

  • Design and conduct analyses for enhancing behavioral customer segmentation
  • Design and enhancement of data-driven retention marketing campaigns
  • Continuous monitoring and reporting of customer retention KPIs
  • Working with cross-functional teams to lead the preparation, ,creation and launch of retention marketing campaigns
  • Designing and conducting A/B tests for enhanced customer segmentatiofferingd/or offer design
  • Continuous monitorin,g, reporting and analysis of retention campaigns performance
  • Competitive benchmarking of acquisition and retention offerings
  • Utilize market research findings to enhance retention offerings and customer experience

Keyskills :

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