Communications Specialist

Job Description

- Communications SpecialistCompany: Industry: Non-Profit and Social Services Job Location: Amman, Jordan Career Level: Senior (Team Leader/Staff Supervisor) Date Posted: 03-05-2022 Ref. Number: 151074 Citizenships Jordan Residence Country Jordan Years of Experience 5 - 16Communications Specialist and RequirementsWorking location: SOS Children?s Villages Jordan, National Office - AmmanRegion:EUCMMission of theposition:* Increase the public recognition, foster a positive image of SOS Children?s Villages Jordan, and strengthen brand awareness, credibility and acceptance.* Support fundraising activities by pursuing opportunities to externally promote SOS Children?s Villages Jordan fundraising campaigns and activities.* Develop an external communications strategy in alignment with the overall management strategy and positioning and with the 3-years fundraising strategy.* Plan, monitor, evaluate and analyse the external communication activities.* Position SOS Children?s Villages as a strong partnership among potential and existing supporters based on SOS Children?s Villages roots, vision, mission and values.* Provide communications expertise to the fundraising teamMain clients:* Fundraising and Communications Director, National Director, individual and corporate fundraisers * Existing and future donors * External Public * Media and national journalists and their networksKey performance areas and main responsibilities:* Ensure the maintenance of a positive external image of the Association. * Accompany fundraising campaigns, support fundraising colleagues with expertise for external communications and adaptation of content for all channels, online and offline.* Closely cooperate with the National Director, the National Programme Development Director, National Advocacy Adviser, and the National Family Strengthening Programme Manager to pursue a consistent message about the Association and its mission, work and activities.* Identify key media and key journalists and foster the relationship with them to proactively position the SOS Jordan?s topics and messages in the national news agenda, and ensure that messages to the media and the public reflect the image required by the organisation;* Draft and alignment of a concept and plan of external communication measures based on a thorough analysis of the status quo of external communication, of the public perception of the organisation in Jordan, and in alignment with the management strategy and the 3-years fundraising strategy. Implementation, evaluation and if needed quick adaptation of the plan.* Ensure adherence to global branding and visibility manuals and guidelines and the FDC?s planning and reporting procedure.* Safeguard the institutional identity/ brand of the organisation through the proper use of the logo and name in all documentation and public functions;* Develop different marketing material, such as factsheets, newsletters, press releases, photos and manage production videos.* Develop a social media plan covering all platforms, in alignment with the programmes, and posting actively and regularly to increase the reach and ensure positive engagement by the audience.* Ensure that supporters of SOS Children?s Villages are kept up to date with developments within the Association through appropriate communication;* Manage activities and events that raise awareness about the work of the Association, in coordination with the Villages? teams.* Organize crisis communications in close cooperation with the national crisis management team, and act as an information hub for regional and international offices. * Responsible to raise awareness of the SOS Child Protection Policy principles and to protect children from all forms of abuse, abandonment, exploitation, violence and discrimination * Responsible within own area of work to prevent and protect children from all forms of abuse, abandonment, exploitation, violence and discrimination based on SOS Child Protection Policy principles* Responsible for crisis communication process in Child Safeguarding (CS) incidents monitored by or escalated by GSC following the crisis communication policy support document.* Responsible to report any CS suspicion, concern, allegation or incident immediately following Child Safeguarding reporting procedures. CS reports should be made to the national CS focal person or any other member of the national CS team and/or to the respective line manager.Direct supervisor:Fundraising and Communications DirectorFunctional supervisor (if any):Fundraising and Communications Director EUCM (Communications team at EUCM)QUALIFICATIONS, EXPERIENCE, SKILLS / KNOWLEDGE,*EDUCATIONAL BACKGROUND* * Degree in communications, social media, digital marketing, business administration, public relations or any other relevant field.*EXPERIENCE* * 5-7 years of experience in PR/Communications position supporting fundraising or marketing campaigns. * Experience in providing high-quality material for external communications: including excellent bilingual writing skills and working with audiovisual material (photos and videos). * Knowledge of and experience in writing for different target groups and adapting content for different channels.*SKILLS / KNOWLEDGE***Knowledge and key technical skillsspecific to the position:* Strong knowledge of digital content and managing online presence. * Excellent relations with media* Positive working attitude and ability to work under pressure* Highly organised, results-oriented, proactive and reliable* Innovative, creative, and demonstrating high professional standards* Engaged, determined, persistent, ?can-do? and solution-oriented mentality* Excellent team player* Strategic and analytical thinking abilities

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